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When you open the foil bag, the patented composite Shields react with moisture in the air and harden. This process forms a rigid multi-layered protective Shield. [Return to top]
The Shield forms a custom layer of protection that, once completely hardened, is permanent, offering you the best possible protection. Please note that the custom-molding process cannot be paused or reversed. [Return to top]
Yes. Both the Shields and the shirts may be purchased separately. EvoShield Compression Shirts are available on the website. To reorder EvoShield Shields, please call customer service at 770-725-2724.
Please note: If you are ordering additional Shields for your shirt, you will need to know your shirt size to place an order. [Return to top]
The Shield will still provide the protection you need. If the Shield is stiff or has slight folds when you remove it from the foil bag, simply smooth out the Shield before beginning the molding process. The Shield will not harden immediately, giving you the time to correct any such bumps before you begin the custom-molding process. [Return to top]
IMPORTANT: Try on your EvoShield Compression Shirt before opening the foil bags to ensure a comfortable compression fit. This compression fit is necessary to allow the best fit and proper formation of the Shields. While forming your Shields, avoid sitting or slouching. Once the recommended “Wear It.” time stated in the fitting instructions has passed and your Shields are fully formed, you may remove the Shields from the shirt. We recommend waiting a full 24 hours before using your EvoShield. [Return to top]
Yes, we recommend removing your Shields when taking off and putting on your EvoShield Compression Shirt. We also recommend removing the Shields from your EvoShield Compression Shirt before washing. [Return to top]
Please follow all washing instructions. Make sure all elastic straps on your EvoShield are fastened after use. Store in moderate temperatures and do not stack heavy items on top of your Shields. [Return to top]
Compression Performance Shirt: Machine wash cold with like colors. Do not use bleach or softeners. Hang dry for best results. Shields: Hand wash in warm water with light detergent. Air dry. Please do not put your Shields in the washing machine or dryer. [Return to top]
EvoShield guarantees a season long, 1-year warranty on all EvoShield Shields and Compression Shirts. If you have any problems within one season of purchase, please contact EvoShield Customer Service at (770) 725-2724. [Return to top]
Monday – Friday 9:00 a.m. – 5:00 p.m. EST All orders placed on Friday after 4:00 p.m. will not be processed until the following Monday. [Return to top]
All EvoShield orders placed online will be shipped UPS. We offer UPS Ground, 3-Day Select, 2nd Day Air, Next Day Air Saver, and Next Day Air. Unfortunately, we cannot deliver to P.O. Boxes.
EvoShield cannot guarantee Saturday deliveries of orders placed on our website. You may request a Saturday delivery for an additional charge. When you place your order, please note the Saturday delivery request in the Order Comments box. [Return to top]
EvoShield Customer Service is available Monday – Friday, 9:00 a.m. – 5:00 p.m. EST. All Customer Service calls and voicemail messages placed before 4:00 p.m. will be returned by the end of the business day. Our team at EvoShield values each and every customer and guarantees complete Customer Satisfaction. [Return to top]
For Returns & Exchanges: EvoShield Customer Service guarantees a Full Exchange and Return Policy for all EvoShield Customers. All allowed returns must fall within the EvoShield Warranty Period of 1 year.
Please call EvoShield Customer Service at (770) 725-2724 to request a Return Authorization Number (RMA) number and return instructions. Please have your proof of purchase ready when placing your call (Proof of Purchase includes any Packing Slips, Invoices, or documented paperwork from EvoShield included with your order). All returns and exchanges should be received within 7 business days of receiving your RMA number. Please do not return or exchange your EvoShield until you have been issued a RMA number from EvoShield Customer Service.
All shipments will be shipped UPS Ground. For the return and/or exchanges of all EvoShield products, please ship the package along with the assigned RMA number to:
EvoShield
ATTN: RMA # Customer Service
300 Commerce Blvd.
Bogart GA 30622
EvoShield reserves the right to limit all returns and exchanges. [Return to top]
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