To help minimize any inconvenience you may experience due to these decisions, we are offering immediate assistance to players and families who own the EvoShield XVT Luxe Fitted Batting Helmet in the XL or XXL sizes. Our team immediately initiated the process to ensure the quickest and most effective response possible.
We apologize to all players impacted by this development and we are committed to getting an industry-leading helmet back in your hands as soon as possible. Our customer service team is available to answer any questions you have about which helmet is right for you. They can be reached at 1-800-401-7919 and via the online contact form.
HOW TO RETURN YOUR HELMET
RETURN YOUR EvoShield XVT Luxe Fitted Batting Helmet (XL/XXL sizes ONLY) & RECEIVE A GIFT CARD:
Submit a claim using the form below to receive a gift card for the full value of your helmet plus consideration for sales tax. (EvoShield XVT Luxe Fitted Batting Helmet - $65.99 / EvoShield XVT Luxe Fitted Batting Helmet w/ Baseball Facemask - $79.99 / EvoShield XVT Luxe Fitted Batting Helmet w/ Softball Facemask - $79.99). This gift card can be redeemed for any inline stock or custom products on evoshield.com or the Wilson Family of Brands websites including demarini.com, wilson.com, atecsports.com or slugger.com.
Once you submit your claim, you will receive an e-mail with a prepaid ground shipping label. Upon receipt of your helmet at our facility, we will process it and issue you a gift card via e-mail for your personal use for the retail value of your helmet.
- Gift cards are typically issued within two business days of receiving and processing your helmet.
- The gift card will serve as a form of payment on evoshield.com, or any of the Wilson family of brands’ websites. It will allow you to purchase any inline stock or custom product(s).
- In the event you purchase a product or products that total a lower cost than the full value of your gift card, the balance will remain on the same gift card. Please retain the gift card number and pin for the use of the balance.
- More details can be found in the ‘Frequently Asked Questions’ section.